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By accessing and using the services provided by CTRL+ALT+ELITE (a DBA of Maven Blueprint LLC) ("Company," "we," "our," or "us"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
These Terms of Service ("Terms") govern your access to and use of our website, IT services, and related services (collectively, the "Services"). By using our Services, you agree to comply with and be bound by these Terms.
If you opt in to receive SMS messages from CTRL+ALT+ELITE (a DBA of Maven Blueprint LLC), messages will be sent for IT support updates and service communications. Message frequency varies. Message and data rates may apply.. Reply STOP to opt out at any time. Reply HELP for help. Consent is not a condition of purchase.
CTRL+ALT+ELITE provides professional IT services for small businesses, including but not limited to:
We reserve the right to modify, suspend, or discontinue any aspect of our Services at any time, with or without notice.
You must be at least 18 years old and have the legal capacity to enter into contracts to use our Services. By using our Services, you represent and warrant that you meet these eligibility requirements.
You agree to use our Services only for lawful purposes and in accordance with these Terms. You agree not to:
Specific IT services provided by CTRL+ALT+ELITE are governed by separate service agreements or statements of work ("Service Agreements"). These Terms apply generally to your use of our Services, while Service Agreements contain specific terms, pricing, and service level commitments for particular engagements.
In the event of a conflict between these Terms and a Service Agreement, the Service Agreement shall govern with respect to the specific services covered by that agreement.
Fees for our Services are set forth in your Service Agreement or as otherwise agreed upon in writing. Unless otherwise specified:
You are responsible for all applicable taxes, duties, and government charges related to your use of our Services, except for taxes based on our income.
All content, features, and functionality of our Services, including but not limited to text, graphics, logos, icons, images, software, and the compilation thereof, are the exclusive property of CTRL+ALT+ELITE or its licensors and are protected by copyright, trademark, and other intellectual property laws.
You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our website or Services without our prior written consent.
You retain ownership of all data, information, and content that you provide to us or that we access in connection with providing Services ("Client Data"). You grant us a limited license to use, store, and process Client Data solely for the purpose of providing Services to you.
We understand the sensitive nature of your business information and agree to maintain the confidentiality of Client Data in accordance with industry standards and applicable laws. We will not disclose Client Data to third parties except:
While we implement reasonable security measures, you are responsible for maintaining backups of your data. We are not liable for any loss or corruption of Client Data, except to the extent caused by our gross negligence or willful misconduct.
We warrant that Services will be performed in a professional and workmanlike manner consistent with industry standards. Any specific warranties are set forth in your Service Agreement.
EXCEPT AS EXPRESSLY SET FORTH IN THESE TERMS OR YOUR SERVICE AGREEMENT, OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.
We do not warrant that our Services will be uninterrupted, error-free, or completely secure. You acknowledge that no system is completely secure and that security risks cannot be eliminated entirely.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL CTRL+ALT+ELITE, ITS AFFILIATES, OR THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM YOUR USE OF OR INABILITY TO USE OUR SERVICES.
Our total liability for any claims arising out of or relating to these Terms or our Services shall not exceed the total amount paid by you to us in the twelve (12) months preceding the event giving rise to the claim, or $1,000, whichever is greater.
You agree to indemnify, defend, and hold harmless CTRL+ALT+ELITE and its affiliates, officers, directors, employees, and agents from and against any and all claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including but not limited to attorney's fees) arising from: (a) your use of or access to our Services; (b) your violation of these Terms; (c) your violation of any third-party right, including without limitation any copyright, property, or privacy right; or (d) any claim that Client Data caused damage to a third party.
You may terminate your use of our Services at any time by providing written notice to us in accordance with your Service Agreement or by discontinuing use of our website.
We may terminate or suspend your access to our Services immediately, without prior notice or liability, for any reason, including if you breach these Terms or your Service Agreement.
Upon termination, your right to use our Services will immediately cease. All provisions of these Terms that by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnity, and limitations of liability.
These Terms shall be governed by and construed in accordance with the laws of the Commonwealth of Virginia, without regard to its conflict of law provisions.
In the event of any dispute arising out of or relating to these Terms or our Services, the parties agree to first attempt to resolve the dispute through good faith negotiations. If the dispute cannot be resolved through negotiation, the parties agree to submit the dispute to binding arbitration in accordance with the rules of the American Arbitration Association, conducted in Harrisonburg, Virginia.
Notwithstanding the foregoing, either party may seek injunctive relief in any court of competent jurisdiction to protect its intellectual property rights or confidential information.
These Terms, together with any Service Agreements, constitute the entire agreement between you and CTRL+ALT+ELITE regarding the use of our Services and supersede all prior agreements and understandings.
We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on our website and updating the "Last updated" date. Your continued use of our Services after such modifications constitutes acceptance of the updated Terms.
If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.
No waiver of any term of these Terms shall be deemed a further or continuing waiver of such term or any other term, and our failure to assert any right or provision under these Terms shall not constitute a waiver of such right or provision.
You may not assign or transfer these Terms or your rights hereunder without our prior written consent. We may assign these Terms or any rights hereunder without your consent.
If you have any questions about these Terms of Service, please contact us: